Senior Producer and Technical Program Manager with 9+ years building and shipping customer solutions across entertainment and enterprise, including device ecosystems, AAA games, XR platforms, and more.
Expert in driving cross-functional teams of 20 - 50+ stakeholders across engineering, design, art, animation, QA, and other disciplines to deliver user-first experiences and scalable platform capabilities.
Known for aligning diverse stakeholders, taming ambiguity, and turning complex projects and roadmaps into shippable products with measurable outcomes.

TECHNICAL PROGRAM MANAGER III - MADE FOR META

Meta (via Insight Global) · Seattle, WA · Oct 2024 – Aug 2025

Drove partner product development within the Made for Meta program, enabling third-party accessories and experiences across the Meta device ecosystem.
Led product development operations with 10-20 third-party partners, aligning roadmaps, requirements, and release strategies for Made for Meta-certified experiences and accessories.
Coordinated cross-functional product reviews across hardware, software, and feature teams to de-risk partner launches, contributing directly to most financially successful year in the program’s history.
Identified systemic friction points within program workflows and drove improvements to program’s rhythm of business, documentation, tooling, and communication practices.

PRODUCER III - PERFECT DARK

The Initiative (via Agility Partners) · Santa Monica, CA · Sept 2023 – Sept 2024

Led production for key gameplay features and cross-functional collaboration on the developing ‘Perfect Dark’ reboot.
Owned end-to-end production for a cross-functional gameplay feature pod (20+ devs), partnering with Product Owners and Lead Designers to define scope, plan milestones, and deliver high-quality gameplay experiences.
Coordinated daily workflows across 20+ engineers, designers, animators, artists, QA, and more, ensuring dependencies were surfaced early and blocking issues were resolved before they impacted milestones.
Drove sprint and milestone rituals (planning, reviews, retros) that increased feature completion rates and reduced last-minute rework.

PROGRAM MANAGER II - MICROSOFT MIXED REALITY

Microsoft (partially via Q Analysts LLC) · Redmond, WA · Jun 2019 – Apr 2023

Managed in-market operations, supportability, and hardware testing for Windows Mixed Reality, HoloLens 2, and VR app integrations across Steam and Microsoft Store.
Owned day-to-day operations for an in-market engineering team of 50+ across devices, OS, and storefront integrations, aligning priorities between product, engineering, and support.
Planned and tracked roadmap execution for Windows Mixed Reality and HoloLens 2 feature updates, including hardware compatibility, driver releases, and storefront integrations.
Coordinated with Steam/SteamVR and Microsoft Store teams to validate and maintain compatibility for hundreds of VR titles, ensuring consistent player experiences and minimizing regression issues.
Managed escalated B2B and enterprise customer engagements, translating support feedback into prioritized backlog items and measurable product improvements.

QUALITY ASSURANCE ENGINEER - DESTINY 2

Bungie (via Randstad USA / Target CW) · Bellevue, WA · Aug 2018 – Jun 2019

Co-owned testing strategy and validation for UI/UX and systems-focused features for ‘Destiny 2’, partnering with designers and engineers to define acceptance criteria and quality bars.
Designed test plans and passes aligned to feature milestones, improving coverage and reducing post-release defects for key front-facing gameplay and monetization systems.
Coordinated cross-team playtests and feedback loops, helping feature teams prioritize fixes and polish work ahead of content releases.
Collaborated with Xbox and PlayStation digital storefront teams to secure compliance signoff for ‘Destiny 2’ live service expansions and other releases.

EMBEDDED QUALITY ASSURANCE ANALYST II - EA SPORTS MADDEN NFL

Electronic Arts (via PRO Unlimited) · Austin, TX · Feb 2018 – Jun 2018

Executed comprehensive test coverage across gameplay systems, UI flows, audio, input, and platform-specific behaviors for ‘Madden NFL 19’, ensuring feature stability across Xbox, PlayStation, and PC.
Partnered directly with designers and gameplay engineers to validate new feature implementations, clarify acceptance criteria, and identify edge cases early in development.
Participated in roadmap discussions for ‘Madden NFL 20’, contributing QA insights that shaped early feature planning and risk assessment.

QA TEAM LEAD - XBOX ONE X

Microsoft (via Experis) · Redmond, WA · Mar 2017 – Nov 2017

Led a QA team of 5-10 test associates validating thousands of Xbox One and Xbox 360 titles for Xbox One X compatibility, ensuring seamless player experiences at console launch.
Delegated daily test assignments, monitored progress, and reviewed completed work for accuracy, completeness, and alignment with engineering expectations.
Collaborated with hardware engineers, platform teams, and partner studios to validate new console features, firmware updates, and performance enhancements.

International Business / Game Design
2013 - 2015

BELLEVUE COLLEGE | Bellevue, WA

PIMA COMMUNITY COLLEGE | Tucson, AZ

Engineering / General Studies
2007 - 2013

PRODCUTION & PROGRAM LEADERSHIP
- Program Management, Production Management, Release Management, Roadmapping, Milestone Planning, Risk Management, Cross-functional Alignment
GAME & PLATFORM DEVELOPMENT
- AAA Game Development, XR/Mixed Reality, Gameplay Systems, UI/UX, Live Operations, Partner Ecosystems, Unity, Unreal Engine
PROCESS & DELIVERY
- Agile/Scrum, Sprint Planning, Backlog Management, Quality Assurance, Playtest Coordination, Post-mortems
TOOLS & PLATFORMS
- JIRA, Confluence, Microsoft 365, Microsoft CoPilot, Azure DevOps, Perforce, ShotGrid, Google Workspace, Mural