Microsoft Mixed Reality
After completing my contract at Bungie, I opted to pursue a more challenging opportunity within Microsoft’s Mixed Reality division - a move that ultimately became one of the most transformative chapters of my career. I initially joined the ‘Windows Mixed Reality’ team to provide QA expertise, but I quickly transitioned into a Program Manager role as I developed a reputation across the division for driving in-market engineering investments, resolving complex operational bottlenecks, and bringing clarity to ambiguous or cross‑team challenges.
Over the course of my time in the organization, I was converted from a contractor into a full-time employee and promoted within my first year. As my scope of work expanded, I took on day-to-day in-market leadership for a broad portfolio of Mixed Reality devices and services, including ‘Windows Mixed Reality’, ‘HoloLens 2’, Steam/SteamVR integrations, ‘Windows’ OS compatibility, and early investments into the WebXR space. This work required constant coordination across hardware, software, platform, and partner teams - each with their own priorities, constraints, and delivery cadences.
My role as a Program Manager spanned an unusually wide charter, and it pushed me to become highly adaptable, resourceful, and systems‑minded while operating with limited resources inside the setting of massive tech company like Microsoft. I led roadmap planning and release management for in‑market XR platforms, coordinated engineering and supportability operations across multiple product lines, and partnered with external game and app developers and storefronts such as Steam and the Microsoft Store to maintain compatibility for hundreds of VR titles. I also managed customer‑facing operations across social channels, supported B2B engagements with enterprise clients, and helped shape the business direction and product vision for Microsoft’s XR investments as the ecosystem evolved.
This period of my career fundamentally strengthened my ability to orchestrate large, distributed teams, drive clarity in ambiguous technical spaces, and deliver stable, user‑first platform experiences at scale. It also deepened my understanding of the unique challenges involved in sustaining hardware and software ecosystems, partner integrations, and long‑term platform health - skills that continue to define my work as a Senior Producer and Technical Program Manager today.
While my time in Microsoft’s Mixed Reality division ultimately concluded in early 2023 due to company‑wide layoffs, the experience remains one of the most impactful of my career. It helped to shape my leadership philosophy, expanded my technical and operational range, and solidified my passion for building future-facing technologies and cross‑functional systems that empower and delight both developers and end users.
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