Bungie

After completing my contract with EA Sports in Texas, I returned to Washington to join Bungie as a QA Engineer supporting the ongoing development of ‘Destiny 2, one of the industry’s most successful, sophisticated, long-running, and content-rich live service games. This role placed me at the center of a fast-moving, multi-release pipeline where quality, timing, and cross-team coordination were critical to maintaining a seamless player experience across seasonal updates, expansions, and live events.

At Bungie, I was part of several interconnected teams responsible for pre‑release QA sign-off across UI/UX, gameplay systems, and core service functionality. My work focused on elevating the end-user experience - validating interface flows, stress testing gameplay and monetization mechanics, and ensuring that backend systems performed reliably under the demands of a globally distributed player base. Because ‘Destiny 2’ operates as a continuously evolving live service, I often supported multiple releases simultaneously, each in different stages of development, requiring strong organizational discipline and the ability to context‑switch without losing sight of quality or intent.

My day-to-day responsibilities spanned the full spectrum of live‑service development workflows: participating in daily stand‑ups and sprint rituals, designing and executing comprehensive test passes, triaging and tracking bugs across multiple feature teams, coordinating cross‑team playtests, and contributing to planning discussions that shaped upcoming seasonal content releases. This environment sharpened my instincts for systems‑level thinking and reinforced the importance of clear communication, proactive risk identification, and tight alignment between QA, design, engineering, production, and other cross-functional disciplines.

My time at Bungie remains one of the most formative and rewarding chapters of my career. Working alongside a team that had truly mastered the craft of running a top-tier live service title gave me a deep appreciation for the operational excellence, cross-functional trust, and production rigor required to sustain a game at the scale of ‘Destiny 2‘. Although I would have gladly stayed longer, the conclusion of my then-current contract aligned with an opportunity to join Microsoft’s Mixed Reality division - a move that ultimately helped to shape me into the Senior Producer / Technical Program Manager I am today.

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Microsoft Mixed Reality